In-House Leaders Say Lawyers At These Biglaw Firms Are Client Service ‘All-Stars’ (2024)
Which firms -- and which lawyers -- came out on top when it comes to excellence in client service?
In-House Leaders Say Lawyers At These Biglaw Firms Are Client Service ‘All-Stars’
Which firms -- and which lawyers -- came out on top?
Paying for Law School in 2025: A Straight-Talk Playbook
Juno has consistently secured the best private loan deals for students at the Top MBA programs since 2018—now they’re bringing that same offer to law students, at no cost. Students can check their personalized offers at juno.us/atl This article is for general information only and is not personal financial advice.
The ‘Renaissance Attorney’: No, Lawyers Don’t Need To Learn Math Or Science (Yet)
The more you can do for a client, the more a client will rely on you, making you a more indispensable asset to their business.
The Best Job To Prepare You For Biglaw Life
Well, this is unexpected.
Beyond Biglaw: The Changing Face Of Customer Service
The best customer service lets customers feel empowered, with some control over the process.
Beyond Biglaw: Binders And The Retail Customer
It's tax time. What can lawyers learn from accountants about business development and client service?
Reasoning, Tool Calling, And Agentic Systems In Legal LLMs
Domain-specific AI provides accuracy and reliable legal reasoning.
Don’t Assume How Involved Your Clients Want To Be In Their Cases
Make sure you learn how involved clients want to be so you can serve them better.
Work With Other Professionals You Trust To Better Serve Your Clients
Sometimes, to best advise clients, litigators must go beyond the world of litigation.
Turn Your Clients Into Raving Fans
Start creating an exceptional client experience and let satisfied clients be evangelists for you and your services.
Beyond Biglaw: 3 Reasons Law Firms Are Not Safe Spaces
Law firms, particularly those that do sophisticated work on behalf of corporate clients, will be bastions of refusal to indulge the desire of millennials for “protection” from the harsh glare of reality.
Skills That Set Firms Apart
Legal expertise alone isn’t enough. Today’s most successful firms invest in developing the skills that drive collaboration, leadership, and business growth. Our on-demand, customizable training modules deliver practical, high-impact learning for attorneys and staff—when and where they need it.
How Technology Can Make You a Better Lawyer
There is no future where an app on our smartwatches will present an opening statement for us, but adapting to technology -- or failing to adapt to technology -- can certainly affect the level of care you give your clients.
Beyond Biglaw: Categorizing Clients
In order to make a good decision about how to handle clients, it is important to assess their actual or potential contribution to the firm’s professional and financial bottom line.
Beyond Biglaw: 3 Things Lawyers Should Be Thankful For
Even if times are tough, there is always something to be thankful for -- even for lawyers.
9 Ways To Lose Clients
Columnist Gary J. Ross explains how NOT to treat the client.
GCs Know How Lazy You Are — Here’s How They Figured You Out
Don't give your client the wrong impression by falling into any of these behaviors that general counsel consider signs of a lazy lawyer.